Last updated: July, 2025
At Rupyaka.com, we understand that plans change. Our cancellation policy is designed to be simple and transparent. Please review the details below.
1. Order Cancellation Before Shipment
- You can cancel your order within 24 hours of placing it, provided it has not yet been shipped.
- To cancel your order, please email us at infosialkoti@gmail.com with your order number and a clear request to cancel.
- If the order has already been processed or shipped, it cannot be canceled. In that case, you may refer to our Return & Refund Policy after receiving the order.
2. Cancellation After Shipment
- Once your order has been shipped, we are unable to cancel it.
- You may still initiate a return after receiving your package in accordance with our return policy.
3. Refund for Cancelled Orders
- If your cancellation request is approved before shipment, you will receive a full refund to your original payment method within 7–10 business days.
- Please note that it may take additional time for your bank or credit card company to process and post the refund.
4. Non-Cancellable Orders
Certain items are not eligible for cancellation, including:
- Personalized or custom-made products
- Items marked as “Final Sale” or “Non-Returnable”
5. Contact Us
If you have questions about our cancellation policy or need assistance canceling your order, please contact us at:
Address:
First Floor, Hardhian Singh Road, Karol Bagh, New Delhi
Email:
infosialkoti@gmail.com